Dear Customers, the following questions are frequently asked by our customers, we put them as following, if you still have any questions haven’t been answered following, you can call our 24 hours telephone NO. to get your quick answer.
1. What are your office hours?
You can reach us from 9:00 A. M. to 9:00 P. M. GTM+8, Monday to Saturday.
Phone: 0086-21-37595168.
Fax: 0086-21-37595222.
During our off time, you can call our 24 hours Tel. No. 0086-13761602168.
2. How soon can I get a price quote?
Once we know the details of your requirements, we can provide you with one competitive price quote within 24 hours.
3. Can I get a sample?
Yes, the samples which we have in stock are free for you. But you need to offer one courier account NO. to afford the fee for samples shipping. The samples’ sending usually takes 3-5 days.
4. How can my order produced by my brand?
Yes, you can. Pls offer your brand or LOGO design to us, then we could produce the goods with your designs or artworks.
5. What’s your delivery time?
Except our legal holiday, it usually will take 2-4 weeks for us to finish all your orders’ production.
6. Is there a minimum order requirement?
Due to the high machine setup cost and shipping freight, our minimum order quantity is 1,000-2,000 pcs which counts on your order details. It is recommended for you to order more than 5,000 pcs to reduce the unit price and shipping cost.
7. Do you sell any related machines which are used for embossing license plates?
Yes, we have. We sell all related machines and the accessories, like molds, dies, for embossing and printing license plates in your country. There are: embossing machine, hot stamping machine, roll printing machine, embossing dies, mold frames, hot stamping foil and so on. If you are interested in them, pls contact with us, we will give you the most competitive price.
8. Will you match competitors' prices?
If you find a lower price elsewhere for the exact same specification, we will meet or beat that price as long as it is a little higher than our cost price.
9. How do I know I can trust you to make the order from you?
Our group company is established in 2006, we have more huge customers in more than 40 different countries of this world. From 2006 to now, all of our projects around the whole world can be made our customers feel 100% satisfaction.
10. What are your terms of delivery?
We accept FOB, CIF etc. You can choose the one which is the most convenient or cost effective for you.
11. Where can I meet you by face to face?
A,Our factory and international market office is located in SHANGHAI, if you travel to Shanghai, you can visit our factory and office at any time, we could pick you up from your location in Shanghai.